Multimodality is a relatively new term for something extremely old: how people have learned about the world since humanity appeared. […]
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Though generative AI is still a nascent technology, it is already being adopted by teams across companies to unleash new […]
Traditionally, moving up in an organization has meant leading increasingly large teams of people, with all the business and operational […]
Data modernization is squarely on the corporate agenda. In our survey of 350 senior data and technology executives, just over […]
Few technological advances have generated as much excitement as AI. In particular, generative AI seems to have taken business discourse […]
The views expressed in this video are those of the speakers, and do not represent any endorsement or sponsorship. Is […]
Forget Skynet: One of the biggest risks of AI is your organization’s reputation. That means it’s time to put science-fiction […]
In the bygone era of contact centers, the customer experience was tethered to a singular channel—the phone call. The journey […]
Today, interactions matter more than ever. According to data compiled by NICE, once a consumer makes a buying decision for […]