Customer experience (CX) is a leading driver of brand loyalty and organizational performance. According to NTT’s State of CX 2023 […]
Category: Humans and Technology
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Data — how it’s stored and managed — has become a key competitive differentiator. As global data continues to grow […]
Advances in imaging technologies are giving physicians unprecedented insights into disease states, but fragmented and siloed information technology systems make […]
Technology Radar is a snapshot of the current technology landscape produced by Thoughtworks twice a year; it’s based on technologies […]
When it comes to banking, whether it’s personal, business, or private, customer experience is everything. Building new technologies and platforms, […]
Consider a supply chain where delivery vehicles, shipping containers, and individual products are sensor-equipped. Real-time insights enable workers to optimize […]
Product information is a powerful commodity in today’s digital economy. Making it accessible can let consumers know if an item […]
For many organizations, innovation is focused on a few strategically prioritized initiatives and often is incremental by design. Change and […]
The product shortages and supply-chain delays of the global covid-19 pandemic are still fresh memories. Consumers and industry are concerned […]
Just before Christmas last year, a pastor preached a gospel of morals over money to several hundred members of his […]